APTOTA offers a wide array of solutions to help clients maximize their revenue generation capabilities and propel their march towards comprehensive success. Our highly acclaimed solutions are:

Outbound Services

Following up on marketing activity is essential to the success of any business, as it means that your company is thought of first when a need arises for your product or services. APTOTA offers a wide range of outbound services for both business to consumer and business to business

Inbound Services

Reliable and efficient customer support services are critical for organizations to retain or acquire new customers. Several leading studies have proven that organizations with high customer satisfaction rates are able to grow their business significantly, compared to competition. Therefore, it makes good business sense for organizations to outsource their customer support functions to an efficient inbound call centre that can help them streamline their processes and deliver proficient services

Outbound Services

Telemarketing services

Our telemarketing professionals possess a distinct level of proficiency and adeptness to offer you the most productive outbound telemarketing solutions. Moreover, they make use of efficient tools to help you penetrate deep in target market, without being much bothered about budgetary constraints

Appointment Setting

Our knowledgeable appointment setting agents are well practiced and will proficiently represent your business. This enables them to make qualified appointments and work closely with you to find new sales opportunities and interested parties. We can either hot key transfer calls to you to make the appointment in-house, or we can make the appointment for you.

Lead Generation Services

We gain a thorough understanding of your business, your goals, your target audience and your products and services before the lead generation campaign starts. Using highly skilled lead generation agents, we know it’s quality, not quantity, that counts. Our automated planner ensures people are contacted at arranged times and opportunities aren’t missed

Customer support services

APTOTA Solutions renders several types of support and assistance services for customers through outbound calling. This helps our clients in adding value to their business offerings, besides enhancing their reputation efficiently.

Database Cleansing and Data Collection

We offer a wide range of database cleansing techniques and we work with you to find the best solution – whether that’s outbound verification calls, automatic data analysis tools or a combination of both.

Customer satisfaction surveys

APTOTA Solutions conducts exhaustive surveys to examine customer satisfaction level. This way, we help our clients in evaluating their popularity and acceptance amongst consumers. Moreover, businesses can further use these data to increase customer delight, customer loyalty, customer referrals, and customer advocacy.